The current system you have in place is not helping
you to manage your accounts and contacts seamlessly.
Instead, it’s causing your team to struggle just to
Keep the organization from breaking apart when scaling
Keep track of customer inquiries, feedback, and requests, leading to delays in response times and a poor customer experience
Manage and organize your customer data all while staying compliant
Get up-to-date custom data that they need for better decision-making
This means that despite duct-taping different systems together trying to manage
both your accounts and contacts seamlessly, you may still end up wasting time and money.
That’s why we’ve build Platforce
Platforce makes it easier to streamline your account
and contact management, so you can focus on what
really matters - driving business growth.
Here’s how
Get All Your Customer Data in One Place.
No more juggling between different systems.
Platforce provides a centralized platform for all your customer data, so you can store, organize, and access it easily. This means you can easily keep track of customer interactions, preferences, and needs, and use this data to inform your sales and marketing strategies.
Say goodbye to inaccuracies in contact information and missed opportunities to engage with your customers.
Communicate and collaborate More Efficiently.
With Platforce, you can communicate with your customers more efficiently and collaborate more effectively with your team.
You can track customer inquiries, feedback, and requests in real-time, ensuring timely responses and a better customer experience to drive long time brand loyalty.
Customizable account and contact views.
We understand that every business is unique. That’s why we designed Platforce in a way that it’s easy to customize your account and contact views.
You can easily create custom fields, filter and sort your data, and view your contacts and accounts in a way that makes sense for your business - the possibilities are endless here!
Now you can focus on the information that matters most to you.
A powerful platform that scales
with you.
Your team will thank you later…
from any device,
anywhere, anytime.
with a cloud-based
software that is also compliant.
to match your unique needs
and workflow.
and ensure smooth operations
for you and your clients.
Integrate with your existing
tech stacks seamlessly.
Change is hard. We get it.
Migrating to a new software is hard — but we’re here to guide you every step of the way.
-
We will assign an account manager to onboard you remotely and guide you through the entire process.
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Our team will help you import your data and get you started immediately!
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We will asses your unique needs and customize the platform to suit your workflow, not the other way around.
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If you need mission-critical features that are not available on our platform yet, let us know and we’ll make it happen.
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You’ll get local support in your timezone whenever you need it — just contact us or simply click the help button in Platforce
to get started.
Don’t just take our word for it.
Xolomon optimizes their conversation with HCPs so much that they've increased HCP engagement rate by 550%!
If you spend more time in spreadsheets updating how
many calls were made and how successful they are,
there’s a better use of your time. See how Xolomon’s
founder and CEO Takeshi Nakauma managed to
increase their engagement rate.
Takeshi Nakauma
FOUNDER & CEO
- XOLOMON -
Everything sounds great, but…
How accurate is the data provided?
Platforce is supported by our in-house application Pulse to ensure you are getting the most accurate data. It’s like watching your clients engage with your sales presentations in real-time.
Can I collect custom KPI metrics that are proprietary to our brand?
Yes. We encourage that. Here’s how it’s done: We’ll jump on a call to identify the type of custom metrics you want to collect and make the relevant adjustments while configuring the platform to suit your needs.
Can I import my existing customer data into Platforce?
Yes, you can. In fact, our team will help you with that.
Can I customize Platforce to fit my specific business needs?
Absolutely, that’s what separates us from the majority of CRM providers in the market. We have both the in-house capabilities and technical capability to customize Platforce to meet the needs of our clients no matter how complex or simple it is.
See what more Platforce
can do for you!
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MULTI-CHANNEL
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EMAILS
CONSENT
MANAGEMENT
REMOTE CALLS
PULSE
BI ANALYTICS
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