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PLATFORCE VS PITCHER

Platforce vs. Pitcher: Optimal CRM Integration for Pharma Efficiency

Make the switch from Pitcher to Platforce for seamless CRM integration tailored to the needs of the pharmaceutical industry. Platforce offers intuitive features, robust functionalities, and transparent pricing.

Why should “Platforce vs Pitcher” be on your mind?

Pitcher depends on Veeva’s Salesforce (a CRM built on Salesforce) as a foundation for customer relationship management, while adding other layers of sales enablement tools and features.

Sounds good right? Well, you must know that as of 2024, Veeva is busy rebuilding its platform and parting ways with Salesforce after years of collaboration.

This means that Pitcher’s customers will need to reconsider options moving forward. Because Pitcher is just a sales enablement platform that has been long dependent on Veeva to offer CRM capabilities, companies need to make a decision fast.

Platforce’s CRM and CLM solutions are distinctively built for pharma and life science teams. With over 10 years of experience and a resounding client portfolio, we offer customization and localized support around the globe.

Find out below why migrating to Platforce from Pitcher is a sustainable choice in 2024, especially with Veeva the CRM that Pitcher has offered as the de facto is moving off Salesforce and redoing its offer.

AI Redefined: Choose Platforce for Advanced Intelligence in Operations Over Pitcher

Just like Pitcher, Platforce has AI embedded within it. However, we’re much more intentional in integrating AI into our product. Instead of embracing the AI train, we saw the potential in AI to help our customers improve their daily operations by speeding things up and improving profitability in the long run.
Predictive analytics and intelligent automation are what we're delivering to our customers right now. On top of the existing AI meeting insights feature we’re also working on delivering the Planner AI assistant next to help sales reps plan their meetings with more precision.

Pitcher is known for its slow updates.

One big common theme around what customers dislike about Pitcher is their slow updates. When it comes to life science and pharma business the implications of this issue can extend across daily operations, leading to decreased efficiency and potential disruptions in critical business processes.

Pharma and life sciences require timely and accurate information as a paramount prerequisite for business. For these companies, slow updates are bound to result in data inaccuracies, hindering decision-making and even introducing compliance risks.

Can such a tightly regulated industry as pharma or life science, maintain up-to-date information for regulatory compliance when the CRM it uses implies recurrent delays?

Ultimately, Pitcher's slow update issues not only pose operational challenges but also place users at a competitive disadvantage, as competitors with more efficient CRM systems like Platforce can respond more promptly to market changes and opportunities.

The intuitive alternative to Pitcher: bring simplicity to your workflow back with Platforce

Pitcher’s CRM is not exactly known for its user-friendliness. Most of the time customers wished that Pitcher would be more intuitive and the UI a lot easier to navigate.

Unlike Pither, Platforce’s solution has zero requirements for your team to be ‘techie’, since it is intuitive by design. We account for the specific needs of pharma and life science companies’ needs from the first click.

Worrying about figuring out how the CRM works is not an issue for our clients! Our dedicated team ensures everyone is strategically onboarded and attended from the managerial and office level to the field employees.

Veeva is moving off Salesforce- what does it mean to you as a customer of Pitcher?

You’ve probably already heard the news that Veeva is moving its CRM software off Salesforce’s platform. They are planning for 2025 to migrate Veeva onto its home technology as the Salesforce contract ends soon.

If you’re an existing Pitcher customer with heavy dependency on Veeva; you might have wondered what are your options next. Here are some options,

  • You continue with Pitcher and choose Veeva as your CRM. However, this comes with a big risk of working with an unstable platform as Veeva is currently pooling all their efforts into rebuilding the current platform.
  • You continue with Pitcher and choose other alternative CRMs. The problem is generic CRMs are not made for life science companies, especially if it does not come with important features such as consent management and many more.Plus, you also need to pay extra for other CRMs on top of the costs associated with Pitcher.

If you’re looking for a better option: Switch to Platforce where both CRM and CLM are integrated ensuring your needs to meet all your needs, especially tracking the performance of your sales enablement content.

Unlike Pitcher, Platforce’s CRM and CLM solutions already have developed all the features needed by pharma and life science businesses to operate efficiently. Platforce is a cloud-based platform built to scale effortlessly no matter how fast you need the change. And yes, it’s well-integrated with Salesforce as well. So if you want to migrate to Platforce with your existing Salesforce data and settings, we can help.

Platforce vs Pitcher: A visual price comparison

Platforce: an out-of-the-box pharma and life science CRM&CLM
solution designed for your team’s performance

Platforce CXM
Pitcher
Pricing
Starts from €15 per month
Basic plan starts from $20 per user
Free trial
Available
Available but the trial period is short
Servers
Flexible pricing
N/A
Billed
Annually
N/A

Used by life science brands around the world

More reasons to choose Platforce over Pitcher

Sync with SFDC takes
too long, users
don´t like it.
Login process is quite
difficult when new
users what to register.
The upload of updates
is very slow and takes
a lot of time.
The upload of updates
is very slow and takes
a lot of time.
Pitcher could become
glitchy at times.
… platform lacked advanced
features, including the ability
to easily view analytics and
rep/customer engagement.
Expect long cycles for
any customization or
enhancements you'd
like to add.
When you share a
powerpoint, it shares
it as a pdf.

Platforce reduces your dependency
on scattered tech stacks.

Platforce reduces the number of tools that you are dependent on. Below you can see some
of the tools that Platforce typically replaces so that you can focus your budget on where it matters.

Tools
With Platforce
Zoom
Stream HD remote calls right from Platforce
Spreadsheets
Manage your data in one place and forget about spreadsheets
AI Assistant
Gain actionable insights from your calls with the AI call assistant
Tableau/Power BI
Simply grab the graphs you need from Platforce
Calendly
Let HCPs schedule and re-schedule calls at their convenience

to see how our features work!

Platforce vs Pitcher: Head-to-head features comparison

Basics
Platforce
Pitcher
Mobile Access
Available
Available
Offline Access
Available
Available
Integration
Yes. Check them out here.
Available
User Interface
User-friendly
Less user-friendly and sometimes a bit clunky
Customer Support
Local support, 24/7
24/7 Support
Custom Request
Available
No
Features
Platforce
Pitcher
Multi-channel marketing
Available
Yes but uploading marketing materials can be quite slow and not intuitive for some.
Sales Force Automation
Available
Available
Data Management
Available
Available
Customer Relationship Management
Available
Available
Task Management
Available
Available
Territory Management
Available
Available
Business Intelligence
Available (Built upon request)
Not as robust as Platforce
Analytics
Available
Available
Custom Reporting Dashboard
Available
Limited
Retail Execution
Available
Available
Consent Management
Available
Available
Territory Management
Available
Available
Events Management
Available
Available
Retail Execution
Available
Available

Migrating to Platforce from Pitcher?

We know how hard it is to migrate from your existing CRM. That’s why our team of experts will work together with you and onboard you through a bespoke migration process ensuring that your data and integrations are migrated to Platforce seamlessly.

Frequently Asked Questions

I’ve used Pitcher before. What can I expect from Platforce?

Platforce offers an intuitive interface and robust functionalities that rivals those of Pitcher. From advanced AI capabilities to transparent pricing, Platforce is designed to elevate your user experience, providing you with the tools you need to thrive in the competitive landscape of the life sciences. Plus, Platforce comes with its own CRM, unlike Pitcher which is CRM-independent and will cost more to be integrated.

How do you plan on helping us to migrate from Veeva with our data intact?

Our migration process is meticulous and ensures the integrity of your data. We have a dedicated team of experts experienced in transitioning from Pitcher to Platforce. Through a systematic approach, we analyze your existing data structure, map it to Platforce’s architecture, and execute a smooth migration. Our goal is not just to transfer your data but to optimize it for enhanced functionality within Platforce, ensuring a seamless continuation of your operations with minimal disruption.

Can Platforce replace the tools that we are currently using now?

Platforce significantly reduces your dependency on tools like Zoom, Spreadsheets, Gong, Tableau, Power BI and Calendly.

Do you have a free trial available?

Yes. Just book a demo via the form below and our dedicated local team will be ready to present you with all opportunities available with Platforce.