- Don’t have the capability to help you meet the strict compliance and regulatory requirements that are imposed on hospitals
- Don’t offer the customization options you need to tailor the solution to your specific requirements that are unique to your practice and workflow
- Can’t integrate with other industry-specific systems, such as patient databases, making your work harder and more time-consuming
- Can’t store and manage sensitive and regulated data, such as patient information with the security and efficiency required
Finding the right CRM for your hospital can involve a lot of back-and-forth,
from searching online to deciding with other stakeholders.
The wrong Hospital CRM choice will
lower efficiency in caring for patients.
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You're not sure what CRM will scale with your growth.
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You're worried that the software might be too complicated for your staff and patients to use.
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You need software that can streamline & automate manual tasks that are time-intensive for your team.
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You're in desperate need of a CRM that is compliant with regulations.
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You need software that works well with your existing tech stacks.
You're exploring other options in the market, but Generic CRMs:
You even considered other options to help you out.
- Developing The Solution In-house
But it’s consuming a lot of resources that are better spent for the betterment of your hospital staff and facilities. - Buying Software and Tools For Each Specific Needs
But it’s costing you more and doesn’t work well with your existing tech stacks. - Ductaping Each Solution Together
But you’re left with a mish-mash of tools that are slowing your overall operations which is affecting patients’ and customers’ experience in the long run.
In the end, you’re only left with a broken system and more manual workload for your team.
Learn how a CRM and CLM system made
specifically for Hospitals and Healthcare service
providers helps brands like yours:
Get a 360-degree view of your patient from a single dashboard.
Find the patient information you need instantly without hassle.
Platforce’s CRM keeps all details organized and accessible in just a few clicks so that you can get instant access to;
- Patient history
- Appointments with other doctors
- Previous treatment
- And many more related details
Manage your patients efficiently
Say goodbye to the complexities of patient record management. Platforce CRM is the user-friendly platform you have been waiting for to centralize and optimize patient information.
- Intuitive interfaces and smart search functionalities make navigating patient records a breeze, reducing the time spent on administrative tasks and allowing healthcare professionals to focus on delivering exceptional care.
- All patient records in one secure location, accessible to authorized staff for quick retrieval and updates.
- Stay informed with real-time updates on patient data, ensuring that the latest information is readily available during consultations and decision-making processes.
- Tailor patient profiles to capture comprehensive information, including medical history, allergies, and treatment plans, for a holistic view of each patient's healthcare journey.
Integrate your existing systems seamlessly
Platforce seamlessly integrates with existing healthcare systems to eliminate data silos,
reduce manual data entry, and to increase overall operational efficiency for a more
interconnected and collaborative healthcare ecosystem.
- Integrate seamlessly with Electronic Health Records (EHR) systems to ensure a unified and comprehensive view of patient health records. Effortlessly access and update critical patient information across platforms.
- Connect with laboratory information systems, facilitating streamlined communication and information exchange between the CRM and laboratory services. Enhance the efficiency of test ordering, result retrieval, and overall diagnostic processes.
- Integrate with billing and financial systems to create a transparent and efficient financial workflow. Simplify the management of patient billing, insurance claims, and payment processing.
- Link directly with pharmacy systems to streamline prescription processes, enhance medication management, and ensure accurate and up-to-date information on patient prescriptions.
- Facilitate telehealth services by integrating with telehealth platforms, allowing for a seamless transition between in-person and virtual care, while maintaining consistent patient records.
Easily manage your
appointments with patients.
- Smart Scheduling: Our intuitive scheduling system eliminates conflicts and optimizes appointment slots, ensuring a smooth flow in your daily operations.
- Automated Reminders: Reduce no-shows and last-minute cancellations with automated appointment reminders sent to patients via their preferred communication channels.
- Calendar Integration: Seamlessly integrate the CRM with existing calendars and scheduling tools, allowing for a unified view of appointments and avoiding scheduling clashes.
- Waitlist Management: Effectively manage waitlists and cancellations, maximizing appointment availability and minimizing patient wait times.
Stay protected with Robust Data Security
and Compliance
Trust is paramount in healthcare, and our CRM is dedicated to upholding the highest standards
of data security and compliance. We prioritize the confidentiality and integrity of patient
information, offering a robust framework that includes:
- Data Encryption: We employ advanced encryption techniques to secure patient data during transmission and storage, preventing unauthorized access and maintaining the confidentiality of sensitive information.
- Access Controls: We implement strict access controls, ensuring that only authorized personnel have access to specific patient records and sensitive healthcare information. Define roles and permissions to restrict data access based on job responsibilities.
- Audit Trails: We maintain comprehensive audit trails that track user activities within the CRM. This feature enhances accountability, facilitates compliance audits, and provides a detailed history of interactions with patient records.
- Regulatory Compliance: We help you stay compliant with healthcare regulations, such as HIPAA (Health Insurance Portability and Accountability Act) and other regional data protection laws. Our CRM is designed to align with industry standards, mitigating the risk of legal and regulatory challenges.
- Data Backups: We have automated and regular data backup procedures in place to safeguard against data loss or system failures. This ensures the availability of patient information in the event of unforeseen circumstances.
Trusted by brands worldwide.
